How gbajaa collects, uses and protects your personal information and data
Last Updated: 1 January 2026 | Effective date: January 1, 2026
Welcome to gbajaa, the online betting and gaming platform. We take your privacy and the protection of your personal information extremely seriously. This privacy policy explains how gbajaa collects, uses, stores, and protects your personal information.
By using the gbajaa platform, you consent to the processing of your information as described in this Privacy Policy. We comply with international data protection laws and GDPR (General Data Protection Regulation). gbajaa regularly reviews and updates this policy to ensure the highest level of protection for our users.
Gbajaa is committed to protecting your privacy. We collect only necessary information, use it transparently and protect it with industry-standard security.
We clearly state what information is collected
Data secured with advanced encryption
Complete control over your information
Collect only necessary information
When creating a gbajaa account, we collect the following personal information:
For financial transactions on gbajaa, we collect:
Bank account details, mobile banking numbers (Mobile Pay, Nagad, Rocket), deposit and withdrawal history. gbajaa does not store payment card information directly—all payments are processed through secure third-party payment gateways.
Bet history, win and loss records, bonus usage, game play statistics. gbajaa uses this information to ensure responsible gaming and improve services.
When you use the gbajaa platform, we automatically collect the following information:
| Type of information | Data collected | Purpose |
|---|---|---|
| Device Information | IP address, browser type, operating system | Security and Fraud Prevention |
| Usage information | Login times, page visits, click patterns | Improving user experience |
| Location Data | Geographic location (IP-based) | Localization and legal compliance |
| Cookie Data | Session ID, preference settings | Account security and personalization |
Gbajaa uses your personal information for the following purposes:
KYC verification: gbajaa complies with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations as required by law. We verify your identity, confirm your age, and monitor suspicious activity.
We use your information to ensure the security of the gbajaa platform:
Subject to your consent, gbajaa may send you:
You can unsubscribe from gbajaa marketing communications at any time.
Gbajaa analyzes information to improve your experience:
The gbajaa platform uses cookies and similar tracking technologies to enhance your browsing experience and provide services.
These cookies are essential for the basic functionality of the gbajaa platform—login status, session management, and security. They cannot be disabled.
Gbajaa uses these cookies to understand how users interact with the platform and to improve services. They collect anonymous data.
Used to show you gbajaa promotions and offers tailored to your interests. You can control these cookies.
Used to remember your preferences and settings on the gbajaa platform - language, odds format, display preferences, etc.
You can control and delete cookies through your browser settings. However, disabling necessary cookies for gbajaa may affect some features of the platform. We use third-party analytics tools such as Google Analytics, which set their own cookies.
Gbajaa does not sell your personal information to third parties. However, we may share information in the following circumstances:
Gbajaa works with trusted third parties who assist in operating our services:
All third parties are bound by strict privacy and security agreements and may only use information for specified purposes.
Gbajaa may disclose information to comply with legal obligations:
If gbajaa undergoes a merger, acquisition or sale of assets, your personal information may be part of the transferred assets. In such cases, we will notify you before the transfer and ensure your information remains protected in accordance with this Privacy Policy.
Gbajaa will never share your information for other purposes without your explicit consent. You can withdraw your consent at any time.
Gbajaa implements industry-standard security measures to protect your personal information.
The gbajaa platform uses 256-bit SSL encryption to secure all data transmissions
Advanced firewalls and intrusion detection systems protect gbajaa servers
Data access at gbajaa is restricted to authorised employees only with strict controls
Gbajaa data is regularly backed up and stored in secure offsite storage
24/7 security monitoring and detection of suspicious activity on gbajaa systems
Gbajaa security protocols are regularly tested and audited by third parties
Gbajaa retains your personal information for as long as your account remains active and for as long as necessary to meet legal and regulatory requirements. Even if you close your account, gbajaa may retain certain information for 5-7 years to fulfil legal obligations.
Important note: No data transmission or storage method over the internet is 100% secure. While gbajaa uses industry-standard security, we cannot guarantee absolute security. It is your responsibility to keep your login information confidential and remain vigilant about account security.
Under GDPR and international data protection laws, you have the following rights:
You have the right to know what personal information gbajaa holds about you. You can request a copy of your data.
If your information is incorrect or incomplete, you can request corrections from gbajaa. You can directly update some information from your account settings.
In certain circumstances, you can request gbajaa to delete your personal information. However, we may be required to retain some information due to legal obligations.
You can object to the processing of your information for specific purposes, such as gbajaa marketing communications. You can unsubscribe from promotional emails at any time.
You may request your data in a structured, commonly used format and request transfer to another service provider.
Where gbajaa processes data based on your consent, you may withdraw your consent at any time. This will not affect the lawfulness of processing done before withdrawal.
To exercise any of the above rights, contact gbajaa customer support at privacy@gbajaa.bet or submit a request through your account settings. We will respond to your request within 30 days.
The gbajaa platform is not for individuals under 18. We do not knowingly collect personal information from minors.
During registration, gbajaa requires all users to confirm their age and verifies this through the KYC process. If we learn that someone under 18 has created a gbajaa account, we will immediately close the account and delete all collected personal information.
If you believe a minor has registered on gbajaa, please contact us immediately: privacy@gbajaa.bet
For parents and guardians: gbajaa promotes responsible gaming and is committed to preventing underage gambling. Monitor your children's online activities and ensure they do not access gbajaa or other betting sites.
Gbajaa is an international online betting platform and your personal information may be stored and processed on servers outside Bangladesh.
When your information is transferred internationally, gbajaa ensures that:
Gbajaa uses cloud hosting providers located in secure data centres across Europe and Asia that comply with international data protection standards.
If you have any questions, concerns, or requests regarding this privacy policy, please contact gbajaa:
Privacy@gbajaa.bet (for data protection matters)
support@gbajaa.bet (general support)
24/7 live chat support available on the gbajaa platform
Submit a support ticket from your gbajaa account
If you believe gbajaa has violated your data protection rights, you have the right:
Gbajaa takes all complaints seriously and is committed to resolving them promptly. We typically respond to all privacy-related requests and complaints within 30 days.
Gbajaa may update this Privacy Policy from time to time to reflect new laws, regulations, or business practices. If significant changes are made, we will notify you via email, platform notification, or a notice on the gbajaa homepage.
You are advised to check this page regularly for any updates. Continued use of gbajaa after changes means you accept the revised privacy policy.
Enjoy Bangladesh's best online betting experience with your privacy protected